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Google Business Profile

Be the tradie they tap to call in the map results

Most local jobs start in the map pack. We set up, tidy and run your profile every week so the call button gets pressed more often.

Small business owner smiling while taking a customer call

$390from, per month, ex GST

Why it matters

When someone in Nundah searches for a plumber, three businesses show on the map before any website does. If you are not one of them, you are mostly invisible, no matter how good your work is.

We treat your profile like a second shopfront. Right categories, real photos from real jobs, services with prices, suburbs you actually cover, and a steady run of posts and review replies. It is not glamorous work, but it is the cheapest source of calls you will ever have.

What is included

  • Full profile audit against 40 checks, with a scored report
  • Category, service and service-area clean-up
  • 20 or more geo-tagged job photos uploaded in month one
  • Four posts a month written from your recent jobs
  • Every review replied to within two working days
  • Questions and answers seeded with what customers really ask
  • Spam and duplicate listing reports lodged for you
  • Monthly calls, direction requests and views report

What you get

Profile rebuild

Primary and secondary categories, service list with plain descriptions, opening hours including public holidays, and suburbs set as a service area rather than a radius guess.

Photo plan

A simple weekly prompt sent to your phone. You snap the job, we caption, tag and publish it.

Posting calendar

Offers, finished jobs and seasonal reminders (storm season, end of lease, back to school check-ups) planned a month ahead.

Review replies

Warm, specific replies that mention the job and the suburb, written in your voice and approved by you for the first month.

Timeline

  1. Week 1

    Audit and access

    We score your profile, fix ownership and verification issues and agree the suburbs that matter.

  2. Weeks 2 to 3

    Rebuild

    Categories, services, photos, descriptions and Q&A go live. Duplicates are reported.

  3. Month 2

    Rhythm

    Weekly posts, photo uploads and review replies settle into a routine.

  4. Month 3 onwards

    Climb

    We track map rankings suburb by suburb and push the weak spots.

Numbers we report on

The KPIs we track for Google Business Profile clients. Sample figures for illustration.

+68%

calls from the profile

sample client average after 90 days

Top 3

map position in 7 of 10 target suburbs

sample target for month four

2 days

longest wait for a review reply

service standard

Related case study

All case studies

PlumberNundahSample data

From 38 calls a month to 131 for a Northside plumber

A three-van plumbing business was paying for leads from a directory and sharing each one with four competitors. We rebuilt the profile, launched tight search ads and tracked every call.

Calls a month

Before
38
Month 6
131

Cost per lead (lower is better)

Before
$96
Month 6
$41

Booked jobs a month

Before
17
Month 6
64
Read the case study

Cost per lead by month

Kettle & Tap Plumbing, Nundah (sample figures)

$0$25$50$75$100StartM1M2M3M4M5M6$41
View as table
PeriodCost per lead
Start$96
Month 1$81
Month 2$66
Month 3$58
Month 4$49
Month 5$44
Month 6$41

Google Business Profile questions

Not answered here? Call (07) 5550 1410 and ask a human.

Probably, yes. Most profiles we audit are claimed but half finished: one category, six photos and no posts since the day it was set up. The businesses above you in the map results are usually the ones doing the boring weekly upkeep.

Yes. We prepare the reinstatement request, gather the proof Google asks for (signage, licence, utility bill) and follow it through. Sample turnaround is one to three weeks, but that part is out of our hands.

No. Trades that travel to customers can hide their address and list service suburbs instead. We set that up properly so you are not penalised for it.

No lock-in contracts

Ready for more calls?

Start with a free lead audit. In 20 minutes we will show you where calls are leaking and what to fix first. No lock-in, no hard sell.

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