FAQ
Fair questions, straight answers
Everything owners ask before they start. If yours is not here, ring us and ask a human.
Getting started
We look at your business profile, website, ads and how your phone is answered, then give you a scored report and three fixes in priority order. It takes about 20 minutes on a call, there is no cost, and you keep the report whether or not you work with us.
Google Ads usually produce tracked calls within 48 hours of launch. Profile work shows in two to four weeks. Local SEO takes three to six months. Most clients run ads first so they are not waiting.
Not always. If your current site loads quickly and has a clear call button, we add tracking and landing pages. If it is slow or you cannot edit it, a rebuild pays for itself fairly quickly.
Access to your profile and ad accounts, 20 minutes a month for a review call, and job photos from your phone when you remember. We do the rest.
Pricing and contracts
No. Every monthly package runs month to month. Give us 30 days notice and you can leave with everything: your profile, ad account, website, tracking numbers and data.
All prices on this site are in Australian dollars and exclude GST. Ad spend is separate and paid directly to the ad platform on your own card.
No. Management is a flat monthly fee, so we have no incentive to push your budget higher than it should be.
Monthly packages have no set-up fee. One-off projects such as websites and landing pages are quoted separately and listed on the pricing page.
How it works
Every marketing source gets its own local tracking number. Calls are recorded with notice and tagged as booked, quoted, not a fit or missed. Your dashboard shows cost per lead and cost per booked job by source.
You do. Everything is created in your name or transferred to you at the start. We work as managers on your accounts.
No. We take one client per trade in each group of suburbs. If your patch is taken, we will tell you before the audit.
A good problem. We can pause ads with a text, narrow your service suburbs, or add a waitlist form. Your fee does not change when we turn the volume down.
Results and reporting
It depends on your trade, suburbs and budget, so we do not promise numbers before the audit. The case studies on this site are sample data and show the kind of reporting you will get: calls, cost per lead and booked jobs by month.
One page. Calls, answer rate, booked jobs, cost per lead and cost per job, compared with last month, plus three things we are doing next. No vanity metrics.
We will say so first. If cost per booked job is not heading in the right direction after 90 days, we recommend what to change or stop, even if that means a smaller package.
Yes. Your dashboard is live and works on your phone. Most owners check it on Friday afternoon.
No lock-in contracts
Ready for more calls?
Start with a free lead audit. In 20 minutes we will show you where calls are leaking and what to fix first. No lock-in, no hard sell.