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How we work

From audit to booked jobs in six steps

No mystery and no 40 page proposals. Here is exactly what happens, when it happens and what we need from you at each step.

Two colleagues talking through a plan at a desk

48 hrstypical time to the first tracked call after launch (sample)

The six steps

Each step has a clear owner, a clear finish line and a short list of what we need from you.

  • First tracked calls within about two weeks of saying go
  • About 20 minutes a month of your time
  • Everything set up in accounts you own
  1. Day 1

    Free lead audit

    We score your profile, website and ads, listen to how your phone is answered and work out what a booked job costs you today.

    From you: 20 minutes on a call and access to your profile.

  2. Day 3

    A plan on one page

    Which jobs you want more of, which suburbs, what it should cost and what we will do first. If we are not the right fit, we say so.

    From you: Tell us your best jobs and your capacity.

  3. Weeks 1 to 2

    Set up and fix

    Tracking numbers, profile rebuild, ad accounts and landing pages. Everything is set up in accounts you own.

    From you: Approve copy and send job photos.

  4. Week 2 or 3

    Launch

    Ads go live on a capped budget and the first tracked calls come in, usually within 48 hours.

    From you: Answer the phone. We will show you which calls came from where.

  5. Weeks 3 to 8

    Trim and tune

    We cut searches that waste money, back the ones that book and tidy up how calls are handled.

    From you: Tag the odd call if we get one wrong.

  6. Monthly

    Review every month

    A short call and a one-page report: calls, booked jobs, cost per job and what we are changing next.

    From you: 20 minutes a month. Cancel any time with 30 days notice.

Six house rules

The promises we make to every client, in writing, before any work starts.

No lock-in contracts

Month to month with 30 days notice. If we are not bringing you work, you should be able to leave.

You own everything

Your profile, ad account, website, tracking numbers and data are in your name from day one.

We count booked jobs

Clicks and impressions do not pay wages. Every report leads with calls, booked jobs and cost per job.

Plain English

No jargon, no 40 page reports. If your apprentice cannot follow it, we rewrite it.

One client per trade per patch

We will not run ads for two plumbers in the same suburbs. Your marketing never competes with itself.

Real people on the phone

You get a direct mobile number for your strategist, not a ticket queue.

No lock-in contracts

Step one is free

Start with a free lead audit. In 20 minutes we will show you where calls are leaking and what to fix first. No lock-in, no hard sell.

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